1. Satori Bulk Mailer User Guide
  2. Bulk Mailer Professional
  3. Satori Bulk Mailer Manual
  4. Satori Software Bulk Mailer Download
  5. Satori Bulk Mailer Support
  6. Bulk Mailer Professional Satori

Frequently Asked Questions


Printing from Satori Bulk Mailer

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This is not a complete step by step procedure on how to setup and use Bulk Mailer.
The information provided below will give you the 'basics' on how to select the appropriate Windows driver, design a report (layout) and print to a Rena printer.
For help on how to use all the functions and features of Bulk Mailer, please contact the software vendor (Satori Software: 206-357-2900) or visit their web site for additional information.

Printing from Bulk Mailer

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Note: The screen shots below are from an old version of BM5.

1. Load the Printer Driver: Load the appropriate Satori printer driver onto your computer, using the Satori Bulk Mailer CD.
Satori has developed their own printer drivers for use with their software product. Therefore, Satori recommends that you load and use the printer drivers available to you on the Satori Bulk Mailer CD. If not, the Bulk Mailer software may not function properly with the printer.
After loading the printer driver, connect the printer, then verify that the correct port has been assigned within the printer driver. If you are planning to connect the printer via USB, please read the 'USB Port Assignment Routine' below, before you continue.

2. Printer Settings:
Valid for all older 'legacy' Rena printer models except for the Envelope Imager III. If using a newer Rena Systems printer model, please skip to step #4.
Except for correctly setting and 'local locking' the paper size; all printer settings should be set to factory defaults. A menu reset (default reset) can be performed by powering the printer on while holding down the PROG key. The printer will display 'Default Reset' or 'Non-Mechanical Reset'. Release the PROG key once this message appears in the printer's display.

3. Set and Local Lock the Paper Size (Paper Length):
Valid for all older 'legacy' Rena printer models except for the Envelope Imager III. If using a newer Rena Systems printer model, please skip to step #4.
In order for RENA printer to work correctly, the Paper Size (Paper Length) must be properly set and 'local locked'. If not, along with other problems, the following Error messages may appear on the printer's display when you send it data from Bulk Mailer 5.

FONT LOADING ERROR: DL DISABLED
Warning: Non-Existent Font Selected!

If you are experiencing the error messages, shown above, when printing from Bulk Mailer 5 to a RENA printer, please be sure to set and 'local lock' the paper size, within the RENA printer.
Procedure for Setting and Local Locking the Paper Size (Paper Length):
a. Place a mail piece into the properly adjusted hopper.
b. If the printer is on-line, take the printer off-line by pressing the START key.
c. Press and hold the Auto PL key (right most key) on the printer's control panel.
d. When the '(L)' is displayed, release the key.
e. The printer will then feed, measure and 'local lock' the paper size (length).
f. Please be sure to verify that the length it measured is within + or - 5mm of the true length of the mail piece. If not, this problem must be corrected before continuing.
Note: If using a DA606 or DA607, these models do not have an Auto PL feature. The paper size (paper length) must be manually set using the printer's menu feature 'Paper Size'.
Warning! Do NOT lock all settings. It is a common mistake for operators to set the Menu Feature 'Setting Locked' to Yes, which locks all printer settings. When working with a RENA driver the printer menu feature 'Setting Locked' must be set to 'No', otherwise the printer will not work correctly.

4. Open Bulk Mailer 5 and select (open) the mailing list of your choice.

5. Use the Bulk Mailer 5 'Wizards' to setup your job.
This newer version of Bulk Mailer is driven by 'Wizards', which will guide you through the envelope design and layout process.

Click Here for Page Setup Tips!

Flash player download. Your envelope design (layout) should look similar to the one shown below.
This example was designed for the Envelope Imager I. Notice how the address data is positioned at the top of the page, within the first 1.5 inches of the top of the page.


6. Click on the 'Go to Preview Mode' icon , located at the upper left-hand corner of the Bulk Mailer 5 'designer' screen.

Tip: Click on the 'Go to Designer Mode' icon , to return to the 'designer' screen.

7. Click on the printer icon , to open the 'Mail Print Setup' dialog box.
- Make sure the corresponding printer driver is selected as your 'Printer:'.
- Use the 'Advance Settings..' button to select the desired print quality and or orientation.
- Use the features under 'Print Range' to select the range of addresses you want to send to the printer.

8. Print.
When ready to print, make sure the printer is on-line, then click on the 'Print' button.

Please contact Satori Software (206-357-2900) or visit the Tech Notes area of their web site for additional information. http://www.satorisoftware.com/US/support/TechNotes.asp

USB Port Assignment Routine:
Note: If you already loaded the appropriate printer driver, connected the printer, and have attempted to send data to the printer; but you are not getting any response from the printer (no data getting to printer), then you will need to delete all print jobs (documents) in the printer queue, reboot your computer, power the printer off/on, and start from step 'D' below.
  1. Don't connect the printer until you have the printer driver installed.
  2. When initially installing the printer driver, we suggest leaving the port selection at default (usually LPT1:), even if you don't have an LPT port on your computer.
  3. After the printer driver is installed; connect the printer to the computer, via USB, and turn the printer on.
    If the printer has never been connected to the computer before; you will get the windows 'found new hardware', 'installing new hardware' messages at this time.
    After Windows finishes installing new hardware, it should give the message that 'The hardware has been installed successfully..'.
  4. Open the printer driver properties, from the 'printers & faxes' folder.
  5. Click on the Ports tab and locate the fist USB selection (usually they are numbers USB01, USB02, etc..). Then click on Apply.
  6. While watching the printer status, from the 'printers & faxes' folder (folder view must be set to details); power the printer off, wait 10 seconds, and power the printer on.
    The printer status should toggle from offline to ready when you power the printer on.
    The status should toggle from ready to offline when you power the printer off.
    You may need to repeat this step (power off/on) more than once, for the system to recognize the printer and to see the status change.
  7. If the printer status does NOT change, when you power the printer off and on; click on the Ports tab, then locate and select the next USB port selection in the list (USB02, USB03, USB04, etc..).
    Then click on Apply.
    Go to Step 'F'.
  8. If the printer status changes when you power the printer off/on then you are Finished.
    Your printer driver has been properly configured for the USB port you are connected to.
    You are ready to begin printing.
Note: The above routine is only valid for USB connections. We do NOT recommend using USB to Parallel converters.

Page Setup Tips:
Be sure that you are setting your paper sizes, margins and or print position within the printing limits of the RENA printer model you are using. Below are some charts you can use as a guide.

Satori Bulk Mailer User Guide

Maximum Print Height Settings for older 'legacy' printer models:
To avoid exceeding the maximum print height of your Rena printer, be sure the page height , within your Windows program, is not set any larger than the printer's maximum print height, as shown below.

Bulk Mailer Professional

Rena Printer Model Maximum Print Height
DA590/600/606/607/608/610 No physical limit.
Depends on internal printer software limits and
type of data being printed.
In most cases you should be able to print up to
12 inches in the normal (Nor) print orientation.
DA615 2 inches (Head 1&2 = 1', Head 3&4 = 1')
Digital Imaging System (DA620) 3', 4.5' or 6' (1.5' per Print Unit)
Envelope Imager I/II (DA612/613) 1.5 inches
Envelope Imager III 3 inches (Bank A = 1.5', Bank B = 1.5')
Envelope Imager 2XP (DA616) 3 inches (Unit 1 = 1.5', Unit 2 = 1.5')
PS1000* 1.5 inches
PS2000* 1.5', 3', 4.5' or 6' (1.5' per Print Unit)
XPS-80/90* (DA-630M/A) 3 inches (Unit 1 = 1.5', Unit 2 = 1.5')
XPS-1000* with PS1000 controller 1.5 inches
XPS-1000* with PS2000 controller 1.5', 3' (1.5' per Print Unit)
XPS-2000* 1.5', 3', 4.5' or 6' (1.5' per Print Unit)
XPS-3000* 1.5', 3', 4.5' or 6' (1.5' per Print Unit)

Satori Bulk Mailer Manual

Maximum Print Width Settings for older 'legacy' printer models:
To avoid exceeding the maximum print width of your Rena printer, be sure the page width, within your Windows program, is not set any larger than the printer's maximum print width, as described below.
Rena Printer Model Maximum Print Width
DA590/600 6.5 inches
DA606/607 8.75 inches
DA608 9 inches
DA610 10.3' or 11.5' depending on S/N
DA615 12 inches
Digital Imaging System (DA620) 20 inches
Envelope Imager I/II (DA612/613) 20 inches
Envelope Imager III 13.5 inches
Envelope Imager 2XP (DA616) 20 inches
PS1000* 20 inches
PS2000* 20 inches
XPS-80/90* (DA-630M/A) 3 inches (Unit 1 = 1.5', Unit 2 = 1.5')
XPS-1000/2000/3000 20 inches

Depends on version of Flashware (internal printer software) that is installed. 360 antivirus download for mac.
In early Flashware versions the limit was 12 inches.
*DA612 = Envelope Imager I. DA613 = Envelope Imager II. The PS1000 controller is used in some XPS-1000 systems. The PS2000 controller is used in some XPS-1000 systems and in all XPS-2000 and XPS-3000 systems.

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Maximum Print Height Settings for newer Rena Systems printer models:
To avoid exceeding the maximum print height of your Rena Systems printer; be sure the page height , within your Windows program, is not set any larger than the printer's maximum print height, as shown below.

Satori Software Bulk Mailer Download

Rena Systems Printer Model Maximum Print Height
Envelope Imager 1.5/1.5+ 1.5 inches (H1,2,3=1.5')
Envelope Imager 2.5 2.5 inches (H1,2,3=1.5', H4&5=1')
Envelope Imager 3.0 3 inches (H1,2,3=1.5'; H4,5,6=1.5')
Envelope Imager 4.0 4 inches (H1=0.5'; H2,3,4=1.5'; H5,6,7=1.5'; H8=0.5')
Envelope Imager XT3.0 3 inches (H1,2=1'; H3,4,5=1.5'; H6=0.5')
Envelope Imager XT4.0 4 inches (H1,2=1'; H3,4=1'; H5,6,7=1.5'; H8=0.5')
XPS-ProMail 3.0 3 inches (H1,2=1'; H3,4,5=1.5'; H6=0.5')
XPS-ProMail 4.0 4 inches (H1,2=1'; H3,4=1'; H5,6,7=1.5'; H8=0.5')
Envelope Imager CS No physical limit.
In most cases you should be able to print up to 11 inches
in height.

Satori Bulk Mailer Support

Maximum Print Width for newer Rena Systems printer models:
Set your page width to the width of your mail piece (material)
Note: You can not print beyond the printer's maximum print width.
Please see the chart below, for your printer's maximum print width.
Download Satori Bulk Mailer Mac

Bulk Mailer Professional Satori

Rena Systems Printer Model Maximum Print Width
Envelope Imager 1.5/1.5+ 17 inches
Envelope Imager 2.5 17 inches
Envelope Imager 3.0 17 inches
Envelope Imager 4.0 17 inches
Envelope Imager XT3.0 17 inches
Envelope Imager XT4.0 17 inches
XPS-ProMail 3.0 17 inches
XPS-ProMail 4.0 17 inches
Envelope Imager CS 8.5 inches